urbanthesaur.us

The definitive guide to local shopping; methodically researched, updated daily.

Prime Buyers ReportPrime Buyers Report
Growing with over 7 million uses each year, consumers trust urbanthesaur.us to avoid the scam, fraud and businesses with low customer satisfaction. Editors and research staff perform phone call surveys with customers of local businesses, phone calls to company owners and one-on-one interviews, and more to determine the businesses that are safe to spend with.

Businesses in urbanthesaur.us® that display the Prime Buyer's Report — TOP 10® seal are those that have passed what the staff of urbanthesaur.us has determined to be the top 10 criteria for evaluating the quality and trustworthiness of a local business.


Having passed these top 10 criteria, they are designated in urbanthesaur.us as a TOP 10 business. They may also display the "Prime Buyer's Report — TOP 10" symbol in their own communications to consumers as assurance that their claims and quality have been verified by an independent third party.





The TOP 10 criteria are:

Licensing
A valid state license has been verified if such is legally required for their industry.

Insurance
The company has provided proof of liability insurance or an equivalent (such as Errors & Omissions insurance) in all industries where our staff determines that if service is rendered to the consumer improperly, it could result in financial damages to the consumer. Thus an active insurance policy is in place to reimburse consumers in such an event, however unlikely.

Visual proof of the business
Visual Proof
urbanthesaur.us has seen visual proof of the business, such as previous jobs/work, company facilities, or branded company vehicles.


Time In Business
The company has provided proof that it's been in business for a minimum of one year, or if less than one year, that the company's principal has been in the industry for 5 years or longer.

Workers' Compensation
Unless legally exempt, the company has provided proof of active Workers' Compensation insurance if it is in an industry that requires being on or in the customer's property.

Violations Check
Companies in an industry regulated by the State have no more than one violation per $1M in annual revenue in the past 12 months and no more than three violations per $1M in annual revenue in the past five years.

Complaint Status
Company need NOT be a member of Better Business Bureau, but any complaints there must have been responded to by the company.

Local business owners are interviewed.

Thorough Disclosure
The company owner has taken part in a thorough editorial interview by urbanthesaur.us, focused on professional abilities, personal background as it relates to their profession, specialties and performance, and agrees to be presented to consumers in a forthright, open manner.




Best Business Practices

The company has agreed to the ethical standards outlined in the ten-point Best Business Practices Promise.

The Prime Buyer’s Report staff calls previous customers to verify customer satisfactionCustomer Satisfaction
urbanthesaur.us staff calls customers of the business to confirm they were satisfied with the company's performance.









User Agreement - Limit of Liability

The Publishers of urbanthesaur.us®, American Discovery Publishing LLC, can in no way guarantee or warranty the performance of another company, or your actual satisfaction level with that company. Businesses interviewed by urbanthesaur.us have warranted that all information presented by that business is accurate and true. Furthermore, American Discovery Publishing, LLC does its best to ensure the accuracy of the information gathered by it from third party agencies and sources and presented herein, at the time the research was conducted. Because the performance of any given company and the facts about it can change over time however, the content presented herein by American Discovery Publishing LLC, is provided "As Is" and without warranties of any kind, expressed or implied. Under no circumstances, including but not limited to negligence, shall it be liable to any user or other entity for any direct, indirect, incidental, special or consequential damages.

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The Prime Dashboard
At urbanthesaur.us®, we believe the consumer belongs in the driver's seat. Let us be your vehicle for finding the perfect business or service. Inside, the information found on each company's Prime Dashboard™ gives you what you need to choose wisely.


Scorecard
Company Profile: Meet the owners of each business and learn about their philosophy, history and what they offer.
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Capability Scorecard: The facts— phone, email, address, licenses, certifications, warranties and more.
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Customer Reviews: See what past customers have to say about each business.
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Media Gallery: See photographs of the businesses, their work and their staff members.
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Brand Gallery: See what key brands each company offers, along with links to those brands' Web pages.
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Articles: Press releases, published articles about the business and helpful articles about the industry.
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Offers: Discounts, coupons and specials offered by each business.